Privacy Policy

Effective Date: 01-03-2026

At ZBS Business Setup (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website at zbsbusinesssetup.ae (the “Website”) or engage with our services.

By using our Website or services, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

We collect personal information that you provide to us directly and information that is collected automatically when you use our Website.

1.1 Information You Provide

When you contact us, request a consultation, or use our services, we may collect:

  • Personal Details: Full name, date of birth, nationality, gender
  • Contact Information: Email address, phone number, residential address
  • Business Information: Company name, business activity, industry, number of employees
  • Identification Documents: Passport copies, Emirates ID, visa copies, educational certificates
  • Financial Information: Payment details, bank account information (when required for services)
  • Other Information: Any additional information you provide in forms, emails, or communications

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

  • Technical Data: IP address, browser type, device type, operating system
  • Usage Data: Pages visited, time spent on pages, links clicked, referring website
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience (see Section 8 for details)

 

2. How We Use Your Information

  • Service Delivery: To process your business setup applications, visa applications, licensing, and other requested services
  • Consultation: To provide personalized business setup advice and recommendations
  • Communication: To respond to your inquiries, send updates, and provide customer support
  • Government Submissions: To submit applications and documents to UAE government authorities on your behalf
  • Payment Processing: To process payments for services rendered
  • Legal Compliance: To comply with UAE laws, regulations, and legal obligations
  • Marketing: To send promotional materials, newsletters, and service updates (you can opt out anytime)
  • Website Improvement: To analyze usage patterns and improve our Website functionality

 

3. Legal Basis for Processing

  • Contractual Necessity: To fulfill our service agreements with you
  • Legal Obligation: To comply with UAE laws and regulatory requirements
  • Legitimate Interests: To operate our business, improve our services, and protect against fraud
  • Consent: Where you have given explicit consent for specific processing activities

 

4. How We Share Your Information

4.1 Government Authorities

  • Department of Economic Development (DED)
  • General Directorate of Residency and Foreigners Affairs (GDRFA)
  • Free zone authorities (DMCC, IFZA, Meydan, SPC, Ajman Free Zone, etc.)
  • Ministry of Human Resources and Emiratisation (MOHRE)
  • Federal Tax Authority (FTA)

4.2 Service Providers

  • Banks and financial institutions
  • PRO service providers
  • Document attestation services
  • Payment processors
  • IT and hosting providers
  • Marketing and analytics services

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred subject to the same privacy protections.

 

5. Data Retention

Typically, we retain client records for a minimum of 5 years after the completion of services, in accordance with UAE regulations.

 

6. Data Security

  • Secure servers and encrypted data transmission (SSL/TLS)
  • Access controls and password protection
  • Regular security assessments and updates
  • Employee training on data protection practices

 

7. Your Rights

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion (subject to legal requirements)
  • Objection: Object to certain processing activities
  • Restriction: Request restricted processing
  • Data Portability: Request data transfer where applicable

 

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

8.2 Types of Cookies We Use

  • Essential Cookies: Required for proper functionality
  • Analytics Cookies: Help analyze Website usage
  • Marketing Cookies: Used for advertisements and tracking

8.3 Managing Cookies

You can control or disable cookies through your browser settings.

 

9. Third-Party Links

We are not responsible for the privacy practices of external websites.

 

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of our Website constitutes acceptance of updates.

 

12. Contact Us

ZBS Business Setup
Email: contact@zbsbusinesssetup.ae
Phone: +971 56 338 9897
Address: 301 Al Safa C Burjman Metro Station Exit 1 Dubai

By using our Website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.